GDPR

KiwiBIM – Privacy Policy

Effective date: January 1, 2026

This policy summarizes what data KiwiBIM processes to operate the service, for what purposes, and what rights users have under applicable data protection rules.

1. Data controller

Controller: KiwiBIM

Contact: info@kiwibim.com

2. Categories of data processed

  • user account data such as email address
  • project documents and derived analysis data
  • usage and system statistics
  • billing and subscription metadata via Stripe

3. Purposes of processing

  • operating the service and managing accounts
  • providing document analysis and AI outputs
  • customer support and incident handling
  • service improvement, abuse prevention, and logging

4. Legal basis

Processing is generally based on contract performance, legitimate interest related to operating the service, and in some cases legal compliance obligations.

5. Data transfers and processors

  • Supabase – database and authentication
  • OpenAI – AI processing
  • Stripe – payment and subscription handling
  • Vercel – application hosting and operations

6. Retention

Uploaded documents and related data remain in the system until the user deletes them or the account or project is removed, unless a longer retention period is required by law.

7. User rights

  • request access to your data
  • request rectification or updates
  • request deletion or restriction
  • submit requests at: info@kiwibim.com